Question 1

How much does Trakzfit cost?

Accepted Answer

Trakzfit starts at $29/month (Basic, 100 members), $59/month (Standard, 300 members), and $99/month (Professional, 1,000 members) in USD. Local pricing is shown on our pricing page for 40+ countries. All plans include a 30-day free trial with no credit card required.

Question 2

Is Trakzfit available worldwide?

Accepted Answer

Yes. Trakzfit is a web-based platform available to gym owners worldwide. Pricing, currency, and payment methods adapt to your country.

Question 3

Can Trakzfit handle retail and supplement sales?

Accepted Answer

Yes. The Professional plan includes a built-in POS for selling supplements and merchandise, with inventory tracking, low-stock alerts, and sales reports alongside your membership management.

Question 4

How does QR code attendance work?

Accepted Answer

Each member gets a unique QR code printed on their membership card. They scan it at the front desk using any tablet running Trakzfit Kiosk Mode. The system marks attendance in under 1 second and updates the live dashboard.

Question 5

Is there a free trial for Trakzfit?

Accepted Answer

Yes — 30 days free on the Professional plan. No credit card required. Full access to all features during the trial period.

Question 6

Does Trakzfit process payments from gym members?

Accepted Answer

No. Trakzfit is a management system, not a payment gateway. You record payments manually (cash, card, bank transfer, local mobile wallets) and Trakzfit tracks them with history and receipts. No transaction fees.

Question 7

Can I import my existing member data?

Accepted Answer

Yes. Trakzfit accepts member imports from CSV, Excel (.xlsx), Google Sheets URL, and exports from Mindbody, GymMaster, and Zen Planner. The import wizard validates data, detects duplicates, and lets you fix errors before importing.

Question 8

Does Trakzfit work for gyms in Pakistan?

Accepted Answer

Yes. Trakzfit supports gyms across Pakistan including Lahore, Karachi, and Islamabad, with PKR pricing and local payment methods such as JazzCash and EasyPaisa.

Question 9

Does Trakzfit support staff roles and permissions?

Accepted Answer

Yes. Staff management lets you give each team member their own login with role-based permissions (Manager, Trainer, Receptionist), plus commission tracking for trainers.

Question 10

Can I track gym expenses and profit and loss in Trakzfit?

Accepted Answer

Yes. Expense tracking records categorized expenses and generates monthly and yearly profit-and-loss reports, so you can compare revenue against costs from the same dashboard used for membership management.

Question 11

Does Trakzfit send reminders before memberships expire?

Accepted Answer

Yes. Automated in-app and email alerts notify staff and members about expiring plans and overdue payments, with configurable alert rules per gym.

Question 12

Can I schedule equipment maintenance in Trakzfit?

Accepted Answer

Yes. Equipment maintenance tracking keeps an inventory with service history and due dates, and surfaces dashboard alerts for overdue maintenance so machines are serviced before they break down.

Question 13

Can I cancel my Trakzfit subscription at any time?

Accepted Answer

Yes. Trakzfit is billed monthly or yearly with no fixed-term contract — you can cancel your subscription at any time from your account settings.

Help Center

Frequently asked questions

How do I start a free trial?

Can I import existing members?

Does Trakzfit work for large gyms with many members?

How do members check in?

What payment methods are supported?

How do I get help?

Contact support

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