Customer story
How Flex Gym Rawalpindi runs on Trakzfit
How Flex Gym in Rawalpindi uses Trakzfit kiosk check-in during load-shedding, EasyPaisa billing, and renewal alerts for 140 members.
- Gym
- Flex Gym Rawalpindi
- Location
- Rawalpindi, Pakistan
- Contact
- Sana Malik, Owner
- Members
- 140
The challenge
Sana Malik's gym near Saddar lost connectivity during frequent power cuts. Front desk could not verify memberships, and EasyPaisa payments were logged hours later — sometimes not at all.
The solution
Trakzfit Kiosk Mode on a dedicated tablet runs QR check-in offline. Staff record EasyPaisa and cash payments when connectivity returns, with automated expiry alerts sent the same day.
Results
- Zero check-in downtime during load-shedding after kiosk deployment
- EasyPaisa payment recording same-day for 95%+ of wallet transactions
- Member complaints about front-desk delays dropped within the first month
“Load-shedding used to mean we could not check anyone in. Kiosk mode on a tablet keeps QR attendance running offline, and everything syncs when power comes back. Members stopped complaining about the front desk.”
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