Customer story
How Flex Gym Rawalpindi runs on Trakzfit
How Flex Gym in Rawalpindi uses Trakzfit kiosk check-in, EasyPaisa billing, and renewal alerts for 140 members.
- Gym
- Flex Gym Rawalpindi
- Location
- Rawalpindi, Pakistan
- Contact
- Sana Malik, Owner
- Members
- 140
The challenge
Sana Malik's gym near Saddar needed faster front-desk check-in and more reliable EasyPaisa payment recording for 140 members.
The solution
Trakzfit Kiosk Mode on a dedicated tablet gives staff a focused QR check-in workflow. Staff record EasyPaisa and cash payments with automated expiry alerts sent the same day.
Results
- Faster, more consistent check-in at peak hours after kiosk deployment
- EasyPaisa payment recording same-day for 95%+ of wallet transactions
- Member complaints about front-desk delays dropped within the first month
“Kiosk mode on a tablet keeps QR attendance clear and fast at the front desk. Members stopped complaining about the check-in queue.”
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