Customer story
How FitNation Gym runs on Trakzfit
How FitNation Gym in London uses Trakzfit for renewal alerts, check-in visibility, and daily operations across 480 members.
- Gym
- FitNation Gym
- Location
- London, UK
- Contact
- Emily Watson, Director
- Members
- 480
The challenge
FitNation Gym needed a single view of check-ins, overdue payments, and expiring memberships across a growing member base. Information was scattered and hard to act on before the day started.
The solution
Emily Watson moved FitNation onto Trakzfit for the gym dashboard, payment tracking, and alerts. Setup completed in under a day, giving staff a morning snapshot of who checked in and who needs follow-up.
Results
- Dashboard and renewal alerts covered the subscription cost in the first month
- Daily visibility into check-ins, overdue members, and expiring plans before opening
- Setup and onboarding completed in less than one day
“The dashboard and renewal alerts alone paid for the subscription in the first month. I see who's checked in, who's overdue, and who's expiring — all before my morning coffee. Setup took less than a day.”
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