Gym Staff Roles and Permissions: A Practical Guide

Common Roles

• Owner — full access, billing settings, reports
• Manager — members, plans, staff scheduling
• Reception — check-in, record payments, view member status
• Trainer — assigned members, body metrics, attendance view
• Accountant — payments and exports, no member edits

Principle of Least Access

Front desk staff rarely need to delete members or change plan prices. Limiting permissions prevents accidental data loss and fraud.

Audit Trail

Pick software that logs who recorded payments and who changed membership dates — especially when multiple shifts share one account.